BD & Associates
additional services

Frequently Asked Questions About Our
Medical Waste Disposal Services

Here is a list of some of our frequently asked questions regarding customer service, the cost of our programs and medical waste compliance.

If you have additional questions don’t hesitate to contact us via phone at 1-877-486-3456 or by using our contact form.

 

Customer Service

QDo you have a service guarantee?

AOur 100% Satisfaction Guarantee means that if you are a route-service customer and you’re not happy with our service, let us know and we’ll make it right. If you’re still not satisfied, we’ll refund your service fee.

 

QWill you offer flexible pickup schedules?

AWe have offer flexible pickup schedules to meet your needs. Just call us to discuss your options.

 

QDo you perform criminal background checks and drug tests on your employees?

AAll our employees must pass criminal background checks and drug tests both prior to employment and also as a condition of continued employment.

 

QDo you have behavior and appearance standards for your employees?

AIn addition to being certified to safely handle medical waste, all our employees are held to a strict behavior and appearance code.

 

QDo you provide a copy of the manifest?

AYes. We will provide a copy of the manifest, so that you know the number of containers that were picked up and the date of your service.

 

QDo you maintain your manifest?

AYes.

 

QWhat happens if we lose a copy of our manifest? Can you provide another one?

AIf you lose your manifest we can email it to you.

 

QDo you offer training for our staff?

AYes. We offer on-line training including Bloodborne Pathogens Training and DOT Training.

 

QHow much do your training programs cost?

AWe offer the same certified training as our national competitors, but at a fraction of the cost. Your exact cost will vary based on the size of your staff.

 

Cost Of Programs

QHow do your prices compare to other medical waste disposal companies?

AOur prices are guaranteed to be 20% - 30% lower than our competitor’s prices. Just give us a call or click here for a free, personalized, no-hassle quote.

 

QDo you have any hidden fees?

AWe don’t quote you a low price and then add hidden fees like some of our competitors who have document fees, fuel surcharges and environmental fees.

 

Compliance

QHow can I comply with the medical waste regulations in my state?

AThe first step is to learn more about federal and state medical waste regulations. For a comprehensive review of these regulations, just click here.

QWhat happens if I dispose of my medical waste improperly?

AThe organization in your state that oversees medical waste can impose a fine for improper disposal.

QIs your medical waste company licensed, insured and compliant?

AYes. B & D Associates is licensed as required in the New England states in which we operate. We are also fully insured and compliant with all state and federal medical waste handling laws.

 

 

 

 

 

 

 



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